Help

Get help with orders, shipping, and returns.

The information contained within this page relates to orders placed on our online store at vasthare.com.

For orders purchased at a department store, specialty retailer, or elsewhere, please contact the original place of purchase for their policies on cancellations, exchanges, or returns.

Shipping and delivery

Shipping is always complimentary for all orders. We aim to deliver our products to you within 10 business days.

Cancellations, exchanges, and returns

Items cannot be cancelled or exchanged after the order has been placed. However, you are welcome to return the original order for a full refund and place a new order. Note that returns are subject to our return policy below.

Return Policy

To receive a full refund, the order may be returned to us unopened, within 14 days, and in its original saleable condition. Returns are always complimentary for all orders.

We aim to process returns within 5-10 business days of receipt. A refund will be issued to your original form of payment.

intating a return

Submit the form below to initiate a return so we may assist you with a smooth transaction.

Orders must be returned to:
Vasthare Coffee Private Limited
One Vasthare Estate, Vasthare,
Chikmagalur, Karnataka, India 577133

Please retain your postal receipt from the shipping carrier until you are certain your parcel has been safely received by Vasthare. We may need to see this if we fail to receive your package.

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